Customer Service - ACTIVE

General conditions of Sale


Ownership of the site

The website is owned by Leccolandia Srl with registered office in via Domenico Cimarosa, 3 - 23900 Lecco - VAT number 03803000136, (hereinafter "Leccolandia"), and is aimed at the retail sale of online products and services.


Scope of

The following General Conditions of Sale (hereinafter "CdV") are valid for orders of products and services on the site in the version published at the time of the order.

These CdV constitute an integral part of the contract stipulated between Leccolandia and the customer. Provisions differing from the TOS are legally binding only if expressly accepted in writing by Leccolandia.


Applicable legislation

The sale of products and services via electronic means is governed by articles 45 to 67 "Consumer rights" of Legislative Decree no. 6 September 2005. 206 (Consumer Code) and by Legislative Decree 9 April 2003 n. 70 regarding electronic commerce.
The sales contract stipulated between the Customer and Leccolandia will be governed and interpreted in accordance with Italian law.


Acceptance of the general conditions of sale

By placing an order according to the various methods provided on the Site, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the general conditions of sale and payment transcribed below.
These general conditions of sale, together with the conditions regarding the methods of delivery and payment of the goods, constitute an integral part of the sales contract concluded between the Customer and Leccolandia.
Therefore Leccolandia invites you to carefully read these general conditions of sale, print them or otherwise keep a copy of them.


Purchase methods

The Customer can purchase the products visible at the address , illustrated on the homepage of the Site within the respective sections by product category, as described in the relevant information sheets.
The products published on the site can be "made to order" or available, the product can be ordered by the Customer even if it is not physically available in the warehouse. Leccolandia will order the item chosen by the Customer from its supplier. The times necessary for Leccolandia to receive these products vary between 3 and 20 working days.

When the purchase is made, the Customer has the possibility to choose the delivery and payment method he prefers.
Acceptance of the order by Leccolandia is confirmed by sending a confirmation email to the email address communicated by the Customer.
Leccolandia reserves the right, at its sole discretion, not to accept the order.
The Customer undertakes to verify the correctness of the data in the order confirmation email and to promptly report any system errors to Leccolandia.

The order confirmation email contains the following data:

·         Order number and date

·         Product(s), quantity, price

·         Type of payment chosen

·         Shipping Cost

·         Total order amount



The products are shipped on behalf of the buyer who opts for shipping during the purchase phase. The products travel under the responsibility of the buyer. In the event of damage or loss of the products, the buyer will have to manage the claim directly with the courier responsible for transport.



For the resolution of any civil disputes arising from the interpretation, execution and termination of this distance selling contract, if the Customer is a consumer (i.e. a natural person who purchases the products not for purposes related to his professional activity) the territorial jurisdiction mandatory is the judge of the place of residence or domicile of the consumer himself, if located in Italy (Art. 63 Legislative Decree 205/2006).



These general conditions of sale will remain valid and effective until they are modified and/or integrated by Leccolandia.
Any changes and/or additions will be effective from the date of their publication on the website .